Processing Time
Each piece is carefully prepared and packed. Processing time depends on the piece and its packaging requirements. Where applicable, an estimated dispatch timeframe is communicated before shipment.
Art travels farther
Shipping & Delivery
We carefully deliver exceptional art and handmade objects to collectors across the European Union and selected supported destinations.
Where We Deliver
We currently ship to European Union countries and selected countries with EU candidate or accession status. Delivery is available to private individuals only.
We do not offer delivery within the United Kingdom.
We deliver to
European Union countries
EU candidate countries
EU accession countries
Delivery Time
Delivery time depends on the destination and the selected shipping method. You will receive the available tracking or delivery information as soon as your order is dispatched.
Shipping Partners
ORELMORA works with established delivery services selected according to the destination, dimensions, value and handling requirements of each piece.
United Kingdom (UK)
We do not offer delivery to the United Kingdom, and Mercuryo payments are not accepted for UK orders. UK purchases are available for collection only at our London office. Payment is made at collection by bank card or cash.
Visits and collections are arranged by appointment.
Shipping Costs
Shipping costs are calculated according to the destination, dimensions, weight and packaging requirements of the piece. The applicable amount is displayed or confirmed before your order is completed.
Customs & Duties
Customs requirements depend on the destination. Where import duties, local taxes or other charges apply, these may be the responsibility of the recipient unless otherwise stated during checkout.
Sustainable Packaging
Every piece is packed with protection appropriate to its material, value and fragility. Wherever practical, ORELMORA aims to avoid unnecessary packaging while preserving the level of protection the piece requires.
Frequently asked questions
You may also
wonder about
How long will my order take to arrive?
Delivery time depends on the destination, the selected delivery method and the nature of the piece. Once your order is dispatched, ORELMORA will provide the available tracking or delivery information.
Do you ship to my country?
ORELMORA currently delivers to European Union countries and selected countries with EU candidate or accession status. United Kingdom purchases are handled separately through private collection in London.
How much does shipping cost?
Shipping costs depend on the destination, dimensions, weight, value and packaging requirements of the selected piece. The applicable delivery cost is displayed or confirmed before the order is completed.
Will I have to pay customs duties?
Where customs duties, import charges or local taxes apply in the destination country, these may be payable by the recipient unless otherwise stated during checkout.
What if my item arrives damaged?
Please contact ORELMORA as soon as possible and keep all original packaging. We may ask for photographs of the item, packaging and shipping label so that we can review the delivery and assist with the next steps.
Still have questions?
We are here to help. If you have any questions about shipping, delivery or collecting an order in London, please get in touch.